Returns & Exchanges

At JOAH BROWN, we want you to be completely satisfied with your purchase. If you are not perfectly happy with your order, we accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Package Your Items

Securely pack your items in the original packaging if possible, ensuring all original tags and liners are intact.

3

Label and Ship

Download and print the prepaid shipping label provided by the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once your return is received and inspected at our warehouse, please allow 5-7 business days for your refund to be processed or your exchange order to be shipped.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing